Learning organisations always win; do you know why? Just as plants in the rainforest battle against one another for sunlight, so athletes battle against one another for a medal and companies for the same client. The difference in output between winner and loser is sometimes minimal, but the difference in the reward is disproportionately large.…

Why conduct frequent employee surveys? Four reasons why it is not boring and pointless Many organisations are unaware of what really matters to employees. They often do not know the answers to questions such as: How does everyone feel? Does everyone work with pleasure and passion every day? What is their attitude to recent changes?…

12 tips for making difficult conversations easier When I last spoke to Retail entrepreneur Robbert on the phone, he told me had extended Femke’s employment contract indefinitely. You would think that was welcome news, but it proved otherwise in practice. Femke’s performance and attitude to work have since changed. According to Robbert, she has suddenly…

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